Shipping Policy

Effective: June 1, 2026

This policy applies to orders placed on blanc.amoresmile.com. Delivery times are estimates, not guarantees, and may vary with carrier and customs conditions.

1. Where we ship & cost

• United States — free standard shipping on all orders.
• Canada & Mexico — shipping is calculated and shown at checkout. Customers are responsible for any customs duties and import taxes.

2. Carrier

Orders ship via USPS, including USPS international service to Canada and Mexico.

3. Processing & delivery times

• Processing: orders ship within 1–3 business days.
• United States delivery: typically 3–7 business days after shipping.
• Canada & Mexico delivery: typically 7–14 business days, depending on customs clearance.

4. Custom whitening trays

Custom trays are made to order. After we receive your impression or scan, your trays are fabricated and ship within 7–10 days, then follow the standard delivery times above.

5. Mail-impression kit

If you order custom trays by mail, your impression kit ships within 1–3 business days. The kit includes prepaid return shipping — you complete your impressions at home and mail them back to us using the enclosed prepaid materials.

6. Saved-discount refill reorders

Gel reorders ship on the same processing and delivery timelines above. There is no automatic subscription — you place each reorder when you’re ready.

7. Tracking

You’ll receive a confirmation email with tracking once your order ships.

8. Lost, delayed, or damaged shipments

Risk of loss passes to you on delivery to the carrier. If a package is lost, significantly delayed, or arrives damaged, contact us at info@amoresmiles.com within 14 days and we will help you file a claim with USPS.

9. Address accuracy

Please make sure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to an incorrectly provided address.